Your trust matters

This Privacy Policy describes how I, Joshua Chandler - Hoosier Tech Specialist, collect, use, and protect the personal information you provide on my website, located at https://joshuachandler.me. I am committed to protecting your privacy and handling your personal information with care.

1. Information I Collect

I may collect personal information from you in the following ways:

• Information You Provide: I collect information that you voluntarily provide to me through my contact forms, intake forms, or direct email communication. This information may include your name, email address, phone number, company name, and any other details you provide in your message.
• Automatically Collected Information: When you visit my website, I may automatically collect certain information about your device and your usage of the site. This may include your IP address, browser type, device type, operating system, and information about the pages you visit, the time and date of your visit, and other usage data. This data is collected using standard web technologies like cookies.

2. How I Use Your Information

I use the information I collect for the following purposes:

• To Respond to Inquiries: I use your information to communicate with you and respond to your questions or requests submitted through my contact and intake forms.
• To Provide Services: I use your information to provide the IT and marketing consultancy services you have requested, which may involve using third-party software platforms to deliver those solutions.
• To Improve My Website: I use automatically collected data to analyze how my website is used, identify technical issues, and improve the user experience.
• For Marketing and Communication: I may use your email address to send you information about my services, blog posts, and other content I believe may be of interest to you, but only if you have consented to receive such communications.

3. Cookies and Tracking Technologies

My website uses cookies, which are small text files placed on your device to help the site provide a better user experience. Cookies are used to remember user preferences, store information for things like contact forms, and provide anonymized tracking data to third-party applications like Google Analytics. You can disable cookies in your browser settings if you prefer. However, this may affect the functionality of the website.

4. Information Sharing and Disclosure

I do not sell, rent, or trade your personal information to third parties. I may share your information with trusted third-party service providers and partners who assist me in operating my website and providing my services, but only under strict confidentiality agreements. These third parties are prohibited from using your personal information for any purpose other than to provide their services to me.

I may also disclose your information if I am required to do so by law, or if I believe in good faith that such action is necessary to comply with a legal obligation, protect and defend my rights or property, or to protect the personal safety of my users or the public.

5. Third-Party Service Providers and Data Handling

As part of my services, I may utilize third-party software, platforms, or tools (e.g., project management software, marketing automation platforms, cloud services) to provide solutions and support. When you use my services, your data may be processed by these third parties to the extent necessary to deliver the service. I only partner with third parties who maintain strong data security practices. By using my services, you acknowledge and agree that your information may be handled by these third parties.

6. Data Security

I take reasonable measures to protect the personal information I collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Third-Party Links

My website may contain links to third-party websites. This Privacy Policy does not apply to those websites. I encourage you to review the privacy policies of any third-party sites you visit, as I have no control over their practices.

8. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of your personal information that I hold. To exercise these rights, please contact me using the information provided below.

9. Children's Privacy

My website is not intended for children under the age of 13, and I do not knowingly collect personal information from children under 13. If you believe I have collected information from a child under 13, please contact me immediately so I can take appropriate action to remove the information.

10. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. I will notify you of any significant changes by posting the new Privacy Policy on this page.

11. Contact Me

If you have any questions about this Privacy Policy, please contact me at:

Joshua Chandler - Hoosier Tech Specialist

Email: legal@joshuachandler.me

Address: Indianapolis, IN US